Frequently Asked Questions
Yes we do. We ship to: US, UK, UAE, Singapore, Europe, Canada and Australia. Please contact our Customer Service team for more information.
How much is the shipping charge?
It varies from country to country. Please add your favorite jewelry to the cart page to see applicable shipping charges
Are there any additional added to the product price?
Yes. The price in USD/Euro Exclude applicable duties, taxes in your country and forex transaction charges that we incur when we ship to your country.
How can I exchange an item shipped internationally?
We are currently not accepting exchanges on international orders. Contact us for more queries.
Can I return my order after receiving it?
Yes, you can. We are currently accepting return requests via the customer service team. Please do write to us at support@Jahuri.com.
Can I cancel my order after it has been shipped?
Unfortunately, once an order has been shipped we can’t cancel your order. For any queries please contact us on support@Jahuri.com.
Can I change my order delivery address after placing the order?
Yes, you can. If we haven’t shipped it out already, you can just drop us an email to support@Jahuri.com and we will take care of the same, If the goods already shipped out you need to contact your local courier service.